Based in the Philippines but operating globally, I studied language and literature — not business, not management, not operations. What I studied was how language shapes the way people live and think, and how life and culture shape language right back. How systems of meaning are built, how they hold, how they break down.

That turned out to be more relevant to operations than any business degree would have been. I think in structure. I see how things connect, where the logic holds, and where it falls apart. I pick up on patterns fast — the workaround everyone uses that quietly became the real process, the decision that keeps routing to the founder because authority was never actually transferred, the function that looks staffed but is being held together by one person.

I'm neurodivergent. The way I process information — pattern recognition, structural thinking, a low tolerance for things that don't make sense — is the foundation of everything I do in this work. That's not a skill I developed. It's how my brain is built.